Privacy Policy

TransitEye is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names and email addresses.

This Personal Information is obtained in the following ways:

• When you sign up or log in using Facebook or GitHub authentication.
• When you voluntarily submit information about PTV inspector locations.
• Through cookies and analytics tools on our website.

We collect your Personal Information for the primary purpose of providing our service to you. This includes allowing users to report and view PTV inspector locations. We do not use your Personal Information for marketing purposes.

When we collect Personal Information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinions about matters such as an individual's racial or ethnic origin, political opinions, religious beliefs, or criminal record.

We do not intentionally collect sensitive information. However, if any such information is provided to us, it will be used only:

• For the primary purpose for which it was obtained,
• For a secondary purpose that is directly related to the primary purpose,
• With your consent, or
• Where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may receive information from third-party authentication services (e.g., Facebook login). In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

• To third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

We do not sell or share your Personal Information with advertisers or other third parties for marketing purposes.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to securely delete or de-identify your Personal Information.

Access to Your Personal Information

You may access the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

TransitEye will not charge any fee for your access request, but we may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not accurate, please advise us as soon as practicable so we can update our records.

Policy Updates

This Policy may change from time to time and will be updated on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: